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The 1.3-terabyte trove allegedly includes personal information on Ticketmaster users such as names, credit card numbers, emails, home addresses and phone numbers.
In addition to the face value price, venues and Ticketmaster add fees to pay for their services. Typically, fees added to a ticket's face value have included: Facility charge – Charge added by the venue. Delivery fee – Charges added dependent on the ticket delivery method and credit card processing fees.
In the post, the hacking group reportedly states it is seeking $500,000 for the 1.3TB database of compromised customer data, which it claims includes names, addresses, phone numbers, and credit ...
Only by adding the ticket to their cart, signing in to Ticketmaster, and then proceeding with the purchase would they see the total climb to $48.25, due to “service fees.”
Under this system, customers prove their purchase by showing a credit card and ID. The measure was taken in response to ticket scalping and resale markup of tickets on secondary markets and adopted during Miley Cyrus (2009) World Wonder Tour, although Ticketmaster first experimented it with AC/DC's Black Ice World Tour (2008–10).
Taylor Swift performing on the Eras Tour in 2023. Ticketmaster received criticism for mishandling the U.S. ticket sale of the tour.. The American ticket sales platform Ticketmaster and the parent company Live Nation Entertainment were met with widespread public criticism and political scrutiny over blunders in selling tickets to the 2023 United States leg of the Eras Tour, the sixth concert ...
More than 500 million Ticketmaster customers reportedly had their personal information, including credit card data, hacked and sold on the dark web.
Ticketek has received severe criticism for excessive booking fees and delivery charges. A 2009 review of ticketing agencies by the Australian consumer magazine, Choice , criticised the ticketing industry for lack of competition, insufficiently transparent pricing, and for a lack of information on seat location before booking. [15]