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Discrepancies between the base price of a ticket and the total after taxes and fees can be considerable on Ticketmaster.
In fact, the things that most enrage fans — cryptic “service” fees, long wait times, the predatory secondary market and its bots that buy up blocks of tickets before ordinary humans can get ...
Live Nation and Ticketmaster announced on Thursday (June 15) that it will implement “all-in pricing” for its concert tickets, which will show the true cost of tickets upfront.
Following pressure from Joe Biden, the U.S. president, Ticketmaster and other ticket platforms agreed to abolish junk fees and show consumers all the fees upfront. The Federal Trade Commission decided to impose a federal ban on all deceptive, surprise fees.
Ticketmaster made $85 million in fees, from customers who took about eight months on average to cancel their enrollment in the program. 1.12 million customers were eligible to claim up to a $30 refund.
On February 28, 2015 when tickets became available on Ticketmaster, over 500,000 people logged on to purchase tickets, which set a new Ticketmaster record for ticket demand for a concert.
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