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Ticketmaster is subject to numerous controversies and lawsuits, alleging violations of various laws. The platform charges a fee on tickets purchased and resold on the platform. The fees from ticket sales can account for a large percentage of overall ticket costs and have received scrutiny from regulators, customers, and musicians.
An additional “processing fee” of $5 per order brings the total cost for a single ticket to $53.25 — a price jump of nearly 37%.
Ticketmaster, Others Agree to Reveal Full Ticket Price Up-Front as White House Slams ‘Surprise’ Fees. Jem Aswad. June 15, 2023 at 8:28 AM. President Biden will announce at a press conference...
The measure was taken in response to ticket scalping and resale markup of tickets on secondary markets and adopted during Miley Cyrus (2009) World Wonder Tour, although Ticketmaster first experimented it with AC/DC 's Black Ice World Tour (2008–10). [3] [4] Ticketmaster has since changed the name of the system to "Credit Card Entry".
While in 2012, Ticketek, in conjunction with Ticketmaster, received the annual Shonky Award from Choice for its excessive fees. The Federal Court in Sydney penalised Ticketek Pty Ltd $2.5 million for taking advantage of its market power following action by the Australian Competition and Consumer Commission.
A notorious hacking group known as ShinyHunters claims it was able to break into Ticketmasters' systems and steal sensitive information about 560 million customers.
In June 2023, media outlets reported that, following a meeting with Biden and the FTC, Ticketmaster, SeatGeek, and other ticketing companies agreed to abolish "junk fees"—extra costs added on at the end of ticket purchases, and to show consumers the fee breakdown upfront.
In a letter to Live Nation CEO Michael Rapino, Sen. Amy Klobuchar calls for a faster shift to the “all-in” price transparency the ticket seller had promised.
The Justice Department filed lawsuit Thursday seeking to break up Live Nation, alleging that the Ticketmaster parent company has hurt consumers.
The Durbin amendment, implemented by Regulation II, [1] is a provision of United States federal law, 15 U.S.C. § 1693o-2, that requires the Federal Reserve to limit fees charged to retailers for debit card processing. It was passed as part of the Dodd–Frank financial reform legislation in 2010, as a last-minute addition by Dick Durbin, a ...