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The Justice Department’s massive antitrust suit against Live Nation on Thursday reflects widespread frustration among fans and concertgoers everywhere who are fed up with confusing fees, ticket...
With fewer competitors to buy from, that means that customers often can’t avoid paying the service fees Ticketmaster tacks on.
Discrepancies between the base price of a ticket and the total after taxes and fees can be considerable on Ticketmaster.
It also must be noted, as Live Nation often does, that Ticketmaster does not set ticket prices — artists or promoters do — and it does not charge the bulk of the service fees that so enrage ...
Ticketmaster is subject to numerous controversies and lawsuits, alleging violations of various laws. The platform charges a fee on tickets purchased and resold on the platform. The fees from ticket sales can account for a large percentage of overall ticket costs and have received scrutiny from regulators, customers, and musicians.
In September 2015, the company announced that it would no longer present inclusive ticket prices with fees and other charges included, switching to the practice where a user has the choice to have a lower price displayed at first and fees added at checkout, or fees displayed upfront.