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The Justice Department’s massive antitrust suit against Live Nation on Thursday reflects widespread frustration among fans and concertgoers everywhere who are fed up with confusing fees, ticket ...
With fewer competitors to buy from, that means that customers often can’t avoid paying the service fees Ticketmaster tacks on. In a 2022 statement, Live Nations wrote that the market for ...
Only by adding the ticket to their cart, signing in to Ticketmaster, and then proceeding with the purchase would they see the total climb to $48.25, due to “service fees.”
The legislation gives the Federal Trade Commission and state attorney generals oversight of ticket fees and sales and allows them to impose civil penalties on illegal ticket sales.
Ticketmaster is subject to numerous controversies and lawsuits, alleging violations of various laws. The platform charges a fee on tickets purchased and resold on the platform. The fees from ticket sales can account for a large percentage of overall ticket costs and have received scrutiny from regulators, customers, and musicians.
In June 2023, media outlets reported that, following a meeting with Biden and the FTC, Ticketmaster, SeatGeek, and other ticketing companies agreed to abolish "junk fees"—extra costs added on at the end of ticket purchases, and to show consumers the fee breakdown upfront.